Social media news to know – August 2026
Tripepi Smith’s Always-Be-Learning (#ABL) culture drives us to stay up to speed on constantly changing social media platforms
The pizza on the electric bill: Four strategies for mastering PCIA communications
For CCA communication professionals, few customer service hurdles are as persistent — or as complex to explain — as the Power Charge Indifference Adjustment (PCIA).
Social media news to know – July 2026
Tripepi Smith’s Always-Be-Learning (#ABL) culture drives us to stay up to speed on constantly changing social media platforms.
Social media news to know – June 2026
Tripepi Smith’s Always-Be-Learning (#ABL) culture drives us to stay up to speed on constantly changing social media platforms.
Building Trust Through Transparency: Communicating About Contaminants
Waking up to a headline about water contamination is a nightmare for residents and water agencies alike.
Running Ads on TikTok: Key Insights for Public Agencies
TikTok has evolved into a major platform for discovery, storytelling and information sharing. As more public agencies consider paid advertising on TikTok, understanding how the platform works and why it may be worth using, is essential.
Social media news to know – May 2026
Tripepi Smith’s Always-Be-Learning (#ABL) culture drives us to stay up to speed on constantly changing social media platforms.
Boosting Regional Tourism Through Strategic Marketing and Communications
Tourism remains a powerful economic driver for California communities, and the years ahead present a rare opportunity for cities to capture global attention.
ADA Web Accessibility Deadline Extended: A Strategic Opportunity for Public Agencies
On April 20, 2026, the U.S. Department of Justice (DOJ) announced a shift in compliance deadlines for web accessibility and mobile application standards under Title II of the Americans with Disabilities Act (ADA).
Social Media News to Know – April 2026
Tripepi Smith’s Always-Be-Learning (#ABL) culture drives us to stay up to speed on constantly changing social media platforms.
The Personality Pivot: Why Authenticity is the New Standard for Agency Social Media Engagement
For years, the gold standard for public sector communication was high-level, polished professionalism. In the modern age, many of the most successful agencies are proving that "professional" doesn't have to mean "stale."
State of CCAs: CalCCA 10-year Anniversary Reflection
As we mark the 10-year anniversary of the California Community Choice Association (CalCCA), it is worth pausing to reflect on how much the energy landscape has changed.
Using Your Personal Facebook Account to Connect to a Business Portfolio
In today’s rapidly evolving digital landscape, organizations are constantly refining how they manage their online presence.
Social Media News to Know – March 2026
Tripepi Smith’s Always-Be-Learning (#ABL) culture drives us to stay up to speed on constantly changing social media platforms.
FCC Bans Foreign-Made Drones: What Agencies Need to Know
In December 2025, the U.S. Federal Communications Commission (FCC) added DJI, the world’s top drone manufacturer, and all other foreign-made drones and drone components to its Covered List.
Social Media News to Know – February 2026
Tripepi Smith’s Always-Be-Learning (#ABL) culture drives us to stay up to speed on constantly changing social media platforms.
Five Best Practices For Content Creators
Social media is a crucial method for agencies to connect with their communities and advance strategic communication goals.
Boots on the Ground
Community Choice Aggregation programs represent a fundamental shift in how local energy decisions are made.
New Website Accessibility Standards for 2026
Beginning in 2026, many government websites and mobile apps must comply with WCAG 2.1 AA standards, the widely recognized benchmark for digital accessibility.
From Compliance to Connection: Rethinking Consumer Confidence Reports
Every year, water providers across the country publish Consumer Confidence Reports (CCRs), also known as Water Quality Reports, to meet federal and state requirements.
