Rate increases are often an unavoidable reality for public utilities. Rising operational costs, aging infrastructure and increasing regulatory requirements all contribute to the necessity of periodic adjustments.
We faced a difficult challenge in communicating to our customers the need for a major rate increase. Our Board and elected city leaders placed a…
Tripepi Smith assisted the Harlingen Waterworks System (HWWS) in executing communication and outreach efforts in anticipation of the City of Harlingen’s upcoming water and sewer rate increases.
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