Boosting Regional Tourism Through Strategic Marketing and Communications
Tourism remains a powerful economic driver for California communities, and the years ahead present a rare opportunity for cities to capture global attention.
ADA Web Accessibility Deadline Extended: A Strategic Opportunity for Public Agencies
On April 20, 2026, the U.S. Department of Justice (DOJ) announced a shift in compliance deadlines for web accessibility and mobile application standards under Title II of the Americans with Disabilities Act (ADA).
The Personality Pivot: Why Authenticity is the New Standard for Agency Social Media Engagement
For years, the gold standard for public sector communication was high-level, polished professionalism. In the modern age, many of the most successful agencies are proving that "professional" doesn't have to mean "stale."
Using Your Personal Facebook Account to Connect to a Business Portfolio
In today’s rapidly evolving digital landscape, organizations are constantly refining how they manage their online presence.
FCC Bans Foreign-Made Drones: What Agencies Need to Know
In December 2025, the U.S. Federal Communications Commission (FCC) added DJI, the world’s top drone manufacturer, and all other foreign-made drones and drone components to its Covered List.
Five Best Practices For Content Creators
Social media is a crucial method for agencies to connect with their communities and advance strategic communication goals.
Boots on the Ground
Community Choice Aggregation programs represent a fundamental shift in how local energy decisions are made.
New Website Accessibility Standards for 2026
Beginning in 2026, many government websites and mobile apps must comply with WCAG 2.1 AA standards, the widely recognized benchmark for digital accessibility.
From Compliance to Connection: Rethinking Consumer Confidence Reports
Every year, water providers across the country publish Consumer Confidence Reports (CCRs), also known as Water Quality Reports, to meet federal and state requirements.
Navigating Rate Changes: Tips to Bring Your Community On Board
Rate increases are often an unavoidable reality for public utilities. Rising operational costs, aging infrastructure and increasing regulatory requirements all contribute to the necessity of periodic adjustments.
