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Best Practices

Facebook for Emergency Communications

tripepismith2019-09-16T16:56:24-07:00September 16, 2019|Tags: Best Practices, City Communications, emergency communications, Facebook, local alerts, local government, saara lampwalla, safety check, Skylar Hunter, Social Media|

Facebook experts release best practices for local governments and announce new "Local Alerts" tool.

Why Public Agencies Shouldn’t “Hide” Facebook Comments

tripepismith2019-06-25T08:28:19-07:00June 25, 2019|Tags: Best Practices, cities, communications, Facebook, Facebook Page, Hiding Comments, public agencies, Social Media|

Hiding a negative comment on your agency's Facebook Page is a tempting solution that sounds easier than deleting the comment. Don't do it, though.

Ryder will Speak at USC CMF State of the City/County Summit

TSASaraM2019-04-18T14:25:19-07:00April 18, 2019|Tags: Best Practices, Kelly A. Trainer, local government, local government communications, Ryder Todd Smith, Social Media, University of Southern California City/County Management Fellowship, USC CMF, USC CMF State of the City/County Summit, USC Sol Price School of Public Policy|

TS President Ryder Todd Smith will speak at USC CMF 2019 State of the City/County Summit.

Best Practices for On-Camera and Phone Interviews

tripepismith2018-07-12T17:28:42-07:00July 12, 2018|Tags: Best Practices, Interviews, Phone Interview, television interview, Tips|

Whether you're an elected official, a Public Information Officer or a CEO, a one-on-one interview with a reporter is probably in your future.

TSA President to Speak at LOCC Executive Forum

tripepismith2017-05-10T09:00:21-07:00May 10, 2017|Tags: 2017, Best Practices, Executive Forum, LOCC, Panel, Ryder Todd Smith, Social Media, Speaking Engagement|

Tripepi Smith President Ryder Todd Smith will speak about social media best practices at the LOCC Executive Forum in June.