It may not be fair, but public servants such as ICMA members can quickly find themselves at the center of negative attention from local media and on social media. Serving as a city, county or town manager is a high-profile position that is subject to all sorts of online attention–good and bad. By offering the Reputation Management Services solution, we are empowering our members to take more control over their online reputations by sharing all the ways they have served their communities.
– Marc Ott, Executive Director, International City/County Management Association
