Staying connected to our members through tools, like social media, is instrumental to being good listeners and educating on risk management best practices that help our members thrive. By sharing wisdom regarding social media, Tripepi Smith has empowered our staff to take ownership of their profiles and more powerfully represent themselves and the Authority through their online personas. As time with Tripepi Smith passes, the Authority gets more connected to each other, our members and our partners.
– Jon Shull, Chief Executive Officer, California Joint Powers Insurance Authority
