Big Bear Lake has a long history of short-term rental management and oversight, and short-term rentals play a vital role in our local economy. The City Council had previously requested an annual revisit of our ordinance to ensure we modernize it as needed. The City Council placed a high priority on hearing from as many stakeholders as possible. Tripepi Smith has deep experience with high-profile public engagement matters, and they were a critical partner in gathering extensive community feedback and helped highlight important policy viewpoints that better informed the ordinance review process. They also structured effective community workshops and moderated them in a way that maximized the civic engagement process for all parties.

– Erik Sund, City Manager, City of Big Bear Lake