Training

The Tripepi Smith team’s #AlwaysBeLearning attitude extends to teaching the local government community key professional skills. Tripepi Smith offers training for your staff in many areas. View each offering below to learn more.

Media Empowerment Training

Communications Training

Designing in Canva Training

Smartphone Photography and Videography Training

Crisis Communication Training

Media Empowerment Training

Speaking to the media provides an exciting opportunity for public sector professionals to share clear, impactful stories. With Tripepi Smith’s guidance, your team can confidently refine their skills and elevate their media relations strategy to shine in any setting—from routine inquiries to high-stakes breaking news.

Comprehensive Training for Every Role

With proper training, your leadership, staff and elected officials can enhance their confidence and learn best practices during critical public engagements. We help participants at all levels master the art of staying on message:

Elected Officials & Executive Leadership
Public Information Officers (PIOs)
Department Heads & Subject-Matter Experts (SMEs)
New Staff

Our mock interview activity helps build comfort in on-camera situations, enabling participants to deliver relevant, clear and timely messages. In addition, the mock press conference activity teaches participants to craft messaging in a short timeframe and practice responding in high-pressure media interactions.

Topics include:

Creating a Message Map
1-on-1 On-Camera Mock Interview
Group Mock Press Conference
Group feedback and debrief

To ensure long-term growth, all participants receive professional feedback and a recording of their interviews. This allows for reflective self-evaluation, helping staff see exactly how they come across to the public and where they can sharpen their delivery.

Tripepi Smith has developed a curriculum directly related to the experiences and environments that you are likely to encounter. We conduct a half-day training session on dates agreed upon by the agency and Tripepi Smith. The session extends to a full-day experience if there are more than 24 participants (two half-day sessions). The agency is responsible for coordinating outreach to appropriate staff about the session date. The engagement scope includes project management, curriculum preparation, scenario development, custom training resource preparation, training facilitation and interview editing and distribution.

Communications Training

Part of making your communication strategies successful is providing your staff with the tools and knowledge to push them forward. Tripepi Smith offers a helping hand to give agencies what they need to thrive.

We offer various training programs, including:

Writing Strategies and Guidelines Training: To refine your written content and ensure it is professional and impactful.
Social Media Strategy, Policies and Governance Training: To familiarize staff with the tools to measure success, create impactful content and engage the right audience

Designing in Canva Training

In times of need, a design for a social media post or flyer is needed in a crunched amount of time. Ensure your staff have the skills to be creative when needed. Tripepi Smith offers Graphic Design Training that helps staff create eye-catching designs, specifically in the Canva platform.

Smartphone Photography and Videography Training

While professional photography and videography shine, there are moments that require coverage that could not have been prepared for. Luckily, today’s smartphones have all the tools you need to capture memorable moments. Practice your skills with Tripepi Smith’s Smartphone Photography and Videography Training where our videographers will demonstrate how to take high-quality photos and videos with the devices at your fingertips.

Crisis Communication Training

With proper training, leadership, agency staff and elected officials can build confidence and consistency in high-pressure communication environments. Tripepi Smith’s in-person half-day crisis communications training provides participants with practical tools and real-world insight to communicate effectively when information is limited and stakes are high.

The training includes an overview of crisis communication fundamentals, messaging dos and don’ts, and facilitated case studies. Participants engage in interactive exercises focused on message development, risk identification and maintaining clarity and credibility during challenging situations.

Communications Role During Emergencies: Council & Staff Presentations
Effective crisis communication depends on shared understanding before an emergency occurs. Tripepi Smith offers tailored presentations for councils, boards, executive teams and staff that clarify how communications function during emergencies and major incidents.

Presentations cover the distinction between crisis and emergency communication, clarify communication-specific roles and discuss how information is developed, coordinated and shared with the public. Scenario discussions and media considerations are used to help elected and executive leaders better understand decision-making dynamics, public expectations and their role as communicators during high-stakes situations.